PATIENT RIGHTS AND RESPONSIBILITIES
The Patient has the Right to:
·
Receive
the care necessary to help regain or maintain his/her maximum state of health
and if necessary, cope with death.
·
Expect
personnel who care for the patient to be friendly, considerate, respectful, and
qualified through education and experience, as well as perform the services or
which they are responsible with the highest quality of service.
·
Expect
full recognition of individuality, including personal privacy in treatment and
care. In addition, all communications
and records will be kept confidential.
·
Complete
information, to the extent known by the physician, regarding diagnosis,
treatment, procedure, and prognosis, as well as alternative treatments or procedures
and the possible risks and side effects associated with treatment and
procedure.
·
Be fully
informed of the scope of service available at the facility, provisions for
after-hours and emergency care and related fees for services rendered.
·
Be a
participant in decisions regarding the intensity and scope of treatment. If the patient is unable to participate in
those decisions, the patient’s rights shall be exercised by the patient’s
designated representative or other legally designed person.
·
Make informed
decisions regarding his/her care.
·
Refuse
treatment to the extent permitted by law and be informed of the medical
consequences of such a refusal. The
patient accepts responsibility for his/her actions should he/she refuse
treatment or not follow the instructions of the physician or facility.
·
Approve
or refuse the release of medical records to any individual outside the
facility, except in the case or transfer to another health facility, or as
required by law or third-party payment contract.
·
Be informed
of any human experimentation or other research/educational projects affecting
his/her care or treatment and can refuse participation in such experimentation
or research without compromise to the patient’s usual care.
·
Express
grievances/complaints and suggestions at any time.
·
Assistance
in changing primary or specialty physicians or dentists if other qualified
physicians or dentists are available.
·
Provide
patient access to and/or copies of his/her individual medical records
·
Be
informed as to the facility’s policy regarding advance directives/living wills.
·
Be fully
informed before any transfer to another facility or organization and ensure the
receiving facility has accepted the patient transfer.
·
Express
those spiritual beliefs and cultural practices that do not harm or interfere
with the planned course of medical therapy for the patient.
·
Expect
the facility to agree to comply with Federal Civil Rights laws that assure it
will provide interpretation for individuals who are not proficient in English. The facility presents information in manner
and form, such as TDD, large print materials, Braille, audio tapes, and
interpreters, that can be understood by hearing and sight impaired individuals.
·
Have an
initial assessment and regular reassessment of pain.
·
Education
of patient and families, when appropriate, regarding their roles in managing
pain, as well as potential limitations and side effects of pain treatment, if
applicable.
·
Have
their personal, cultural, spiritual, and/or ethnic beliefs considered when
communicating to them and their families about pain management and their
overall care.
The Patient is
Responsible for:
·
Being
considerate of other patients and personnel for assisting in the control of
noise, smoking, and other distractions.
·
Respect
the property of others and the facility.
·
Report
whether he/she clearly understands the planned course of treatment and what is
expected of him/her.
·
Keeping
appointments and, when unable to do so for any reason, notifying the facility
and physican.
·
Providing
caregivers with the most accurate and complete information regarding present
complaints, past illnesses, and hospitalizations, medications, unexpected
changes in the patient’s condition or any other patient health matters.
·
Observing
prescribed rules of the facility during his/her stay and treatment and if
instructions are not followed, forfeiting the right to care at the facility and
is responsible for the outcome.
·
Promptly
fulfilling his/her financial obligations to the facility.
·
Payment
to facility for copies of the medical records the patient may request.
·
Identifying
any patient safety concerns.